Refunds/Exchanges

Office Supplies:
If you are dissatisfied with your purchase for any reason, you can return it for a refund, exchange, or credit within 30 days of purchase as long as you have your original receipt, packing slip or email confirmation by calling 1.866.978.5555 to arrange for a free pick up.

Technology:
Because technology changes so rapidly, notebook PCs, multimedia projectors, PDAs, handheld computers, digital cameras and a handful of other techie items, can only be exchanged for the same item within 14 days of purchase. Computer Accessories such as monitors, printers, scanners, faxes, and multifunction machines must be returned in their original packaging with UPC codes and with all accessories within 14 days of purchase to qualify for a full refund, exchange, or credit. Some returns or exchange requests that don't qualify under Midwest's return policy may qualify for service or repair under the appropriate manufacturer's warranty that came with the packaging.

Furniture:
Any stocked furniture item in new condition, unassembled and in the original packaging with UPC code, may be returned within 14 days of purchase for an exchange, credit, or full refund.

Special Orders:
Custom-ordered items, Manufacturer Direct items, and custom imprinted items are made to your specific requirements and therefore cannot be returned.

Credit Card Security

Midwest Office Supply is dedicated to make shopping a safe and secure experience.

Procedures:

• Our credit card processor encrypts all payment information that is transmitted to us while using our site. This includes your user name and password as well as your credit card number and expiration date. The encryption process converts all your personal information into code.
  
  
• If you experience fraudulent use of your credit card as a result of using your credit to make a purchase through midwestofficesupply.com on the Internet, you must notify your credit card provider in accordance with its reporting rules and procedures.

Privacy Policy

Midwest Office Supply recognizes the sensitive nature of your personal information. In order to secure your privacy, all information transmitted by you to us while visiting this website is secured using the latest technology in software encryption and security. Midwest Office Supply provides this privacy policy in order to protect you as a consumer. The information we collect is used to improve the content of our website, customize the content for each customer, notify customers about our website updates, and contact customers with information about current specials and offers.